The various actors that are involved in a design process (such as design engineers, production engineers, marketing managers, human factors specialists and intended users of the future product) exchange information. They do this to gain insight into the design problem as well as into how possible solutions will have an impact on the design problem. This process of exchanging information may be biased by a number of factors.
This research concerns the development of a method for scenario based product design. The motivation for this research is based on a number of premises with regard to design processes: designing is a multi-actor activity; actors in a design process have (partly) conflicting goals and motives; effects of design decisions are (partly) uncertain.
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